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Privacy Policy

How We Handle Your Information

Effective Date: July 14, 2026

Information We Collect

Opal Transit Solutions collects information to provide better medical logistics services. This includes personal information provided by you, such as your name, contact details, and professional affiliation. We also collect logistical data related to healthcare transport requests.

How We Use Information

We use the information we collect to coordinate secure healthcare deliveries, communicate service updates, improve our logistics systems, and ensure compliance with healthcare transportation regulations and safety standards.

Sensitive Information

Given our role in medical logistics, we handle sensitive information with extreme care. We do not solicit or store patient medical records beyond what is strictly necessary for the secure physical transport of diagnostic specimens and supplies.

Cookies and Website Analytics

Our website uses cookies and similar tracking technologies to analyze site traffic and enhance user experience. You can manage your cookie preferences through your browser settings, though some site functionality may be affected.

How Information May Be Shared

We share information only as necessary to complete transport requests or when required by law. This may include sharing logistical details with partner facilities or regulatory bodies involved in the healthcare supply chain.

Data Retention

Information is retained for as long as necessary to fulfill service requests and comply with legal and regulatory record-keeping obligations relevant to the logistics and healthcare sectors.

Data Security

We implement robust technical and organizational measures to protect your data. Our security protocols are designed to prevent unauthorized access, disclosure, or alteration of the sensitive information entrusted to us.

Your Privacy Choices

You have rights regarding your personal information, including the right to access, correct, or request deletion of your data. Contact us directly to exercise these choices regarding your logistical and contact information.

Indiana Privacy Rights

As an Indiana-based business, Opal Transit Solutions complies with state laws regarding data privacy and protection. Indiana residents may have specific rights concerning their personal information and how it is processed.

Children’s Privacy

Our services are directed to healthcare professionals and organizations. We do not knowingly collect or solicit personal information from children under the age of 13.

Third-Party Links

Our website may contain links to third-party sites. Opal Transit Solutions is not responsible for the privacy practices or content of these external platforms. We encourage you to review their policies independently.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Sensitive Information

We do not collect sensitive information such as social security numbers, genetic data, or religious beliefs unless required by law or explicitly provided by you for specific transit coordination purposes. Any such data is handled with enhanced security protocols and strict access controls to ensure confidentiality.

Cookies and Website Analytics

Opal Transit Solutions uses cookies and similar tracking technologies to analyze website traffic and improve user experience. These tools help us understand how visitors interact with our digital platforms, allowing us to optimize performance and ensure high-precision service delivery coordination. You can manage your cookie preferences through your browser settings at any time.

How Information May Be Shared

We share information only as necessary to fulfill our healthcare logistics obligations. This may include sharing data with healthcare providers, authorized logistics partners, or regulatory bodies when required for compliance. Opal Transit Solutions does not sell your personal information to third parties for marketing purposes.

Data Retention

We retain the personal information we collect for as long as necessary to provide our logistics services, fulfill the purposes for which it was collected, and comply with our legal, regulatory, or internal policy requirements. Once information is no longer needed, it is securely deleted or anonymized in accordance with Indiana state regulations and our standard data disposal procedures.

Data Security

Opal Transit Solutions implements a variety of physical, technical, and administrative security measures designed to safeguard your information from unauthorized access, disclosure, or destruction. This includes the use of encrypted communication channels for sensitive logistics data, restricted access protocols for healthcare materials, and routine audits of our digital infrastructure. While we strive to protect all data, no method of transmission or storage is completely secure, and we encourage you to use caution when sharing information online.

Contact Us

solutions@opaltransit.net

317-721-1712

Please reach out to us for any privacy questions or requests regarding your personal information.

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